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Technology in the care sector


In the age of technology, it was inevitable that the care sector would soon see the impact. However, here at Care Quest, we feel that this has had a positive impact on the industry as a whole.


Now, we’re not saying that technology is going to start to replace the hard working frontline staff that we see in hospitals and doctors surgeries throughout the UK, but technology must be embraced if we are to evolve as an industry.

Not only do advancements in technology help to streamline patient discharge processes, it also enables doctors and nurses to provide the most appropriate treatment for specific ailments whilst providing accurate information to patients and their families.

So why should the care sector embrace technology? Well, as a minimum it:

  • Helps to reduce patient discharge times
  • Helps to streamlines internal processes
  • Helps to enhance employee productivity
  • Helps to ensure industry standard compliance

Technology can enhance the experience of staff and patients

Technology helps to reduce the amount of time spent filling in paperwork and making sure that filing systems are up to date. There are various apps available on the market for care providers and hospitals to use, each designed to help minimise downtime and increase productivity.

Not only do these technological advancements help to increase productivity, they give employees the ability to provide accurate information to patients and their families, which in turn helps to establish trust and enhance experiences.

With simplified processes and administration activities, employees are able to focus more of their efforts on what they do best, providing care of the highest standard, in the most compassionate and considerate ways.

It also improve communication between staff, residents, care providers and hospitals

Leading on from the enhanced experiences, technology also helps to improve the communication between all parties involved.

Take for example the communications between home care providers and hospitals. If a hospital has a large number of patients that are due for discharge, technology allows the discharge team to match patients with care providers based on their specific needs, location and care packages.

It’s not just about internal technology; social media helps as well

Social media is becoming more and more important in the world of business. Social platforms such as Facebook, Twitter, Linkedin and Instagram are widely used by all industries to help promote products, services, special offers, and even showcase awards and accreditations.

Companies within the care sector need to utilise social media to help extend the awareness of their facilities, whilst also reaching out to potential future employees and those looking for facilities for their families.


So there we have it, our summary of technology in the care sector. What do you think? Do you think it’s had a positive impact on the care patients receive?

We’d love to hear your thoughts, so let us know on Twitter here or on Facebook here. We always love to hear from our readers; so don’t be shy!

Remember, Care Quest has been developed to help match patients with care providers and care agencies, whilst aiding hospitals with their discharge process. If you want to discuss working with Care Quest, then get in touch with a member of our team here. We’re always happy to help.

@ Care Quest