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The new Care Quest system has launched

15/07/2017

In case you’ve missed our recent social media updates, we have some exciting news from the world of Care Quest; our new system will soon be launched.

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That’s why this month we’ve decided to showcase some of the features of the new system, complete with how care homes or home care providers are able to benefit.

How did Care Quest start?

Care Quest was set up as a direct response to the growing issue of patient care. We felt that a cloud-based portal would be an easier, more effective way for users to deliver and receive care services.

The system allows all care-related providers to benefit from an intuitive, cohesive dashboard that matches patients with the care they need.

How does Care Quest work?

The public

We understand that sourcing the relevant care for loved ones can be a daunting prospect. With Care Quest, all the public has to do is input specific information about their loved one and wait for the system to find a match.

Once a match has been made, the provider or care home will be in touch to arrange a meeting with you. This means that instead of spending hours searching for the most appropriate care package, you can rest assured your loved one will receive care best matched to their medical condition.

Care homes or home care providers

Our system means that you are now able to take back control of your workflow and availability. The system matches patients looking for care with those who are able to cater for their specific medical needs.

Once a matched patient has been found, you’ll be sent an SMS or email alert. Not only does this mean you’re able to cut the time spent looking for patients, it also means you’re able to reallocate resources where they’re needed most.

The system will even show you patients you’ve missed out on. These missed opportunities mean you’re able to further develop your services, ideal if you’re planning on expanding your care home or home care services.

How you’ll benefit

The public

Family members looking to source care for a loved one can register and make a specific request based on their loved ones medical needs, their location and their requirements of the care home or provider.

Throughout the whole process, the public will be given key pieces of information about the care home or provider, making the decision making process quicker, more streamlined and pro-active.

Care homes

Care Quest enables care homes to promote their location, their services and their available beds, all in one place. The intuitive dashboard helps increase the rate of patient matching success, whilst showcasing your specific medical expertise and facilities.

At the same time as this, care homes are able to promote their unique locations through a combination of photos and videos. The added benefit of this is that users are able to see whether you location suits their own needs, whilst ensuring you’re promoting your home to the best of your ability.

Home care providers

Our system means that home care provider matching has never been easier. This means that you’re able to properly utilise the time and skills of your staff instead of spending time searching for patients.

Not only does this mean your employees are able to do what they do best (care for patients), you’ll also benefit from minimised administration time and an improved patient pathway.

At the same time as this, home care providers and care agencies are able to specify geographical locations, meaning you won’t be spending time answering enquiries outside of your remit.

 

So there we have it, the new Care Quest system. We’re extremely excited about the launch, so make sure that you check back soon for more updates. To find out more about how you could benefit from the system, please do get in touch with a member of our team here.

Alternatively, you can follow us on Twitter here and Like us on Facebook here. We’re always sharing advice and information on the care industry, so why not check out each of the pages. We’d love to hear from you.

 

@ Care Quest