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Trends to watch out for in the care industry this year


As technology and attitudes towards elderly care change, so does the care industry. With new practices and alternative methods of care always evolving, home care providers and care homes must adapt to these changes.


That’s why this month we’ve created a list of trends that will have a significant impact on the care industry this year. Remember, if you’ve seen any others that we haven’t mentioned, we’d love to hear your thoughts.


The introduction of General Data Protection Regulation (GDPR)

From May 25th 2018, the laws and regulations surrounding the personal data of any individual are changing. GDPR takes the existing Data Protection Regulations and enhances them further.

This means that a patient needs to give explicit consent for their information to be used, whether this is for marketing purposes or if it needs to be shared with other health professionals.

Artificial Intelligence, cloud-based software and smart technology

As we’ve already mentioned, technology is always advancing, and the rise of Artificial Intelligence (AI) is going to help the care industry become even more organised than ever before.

In the past, patient records would have been stored on traditional pen and paper, leading to a host of problems, including lost notes, data breaches and mis-communication between patients and care providers. However, AI now means that people can talk directly to their doctors, without having to wait weeks for a diagnosis.

Smart technology will also play a huge part in the healthcare revolution. Whether it’s a videoconference with a doctor or self-diagnosing using healthcare apps, the state of the care industry will be impacted by the digital age.

Wearable devices and real time monitoring

This year will hopefully see an increase in the number of care providers utilising real time monitoring and wearable devices to help monitor their patients. This technology isn’t new (think about Fitbit, Apple Watches, footwear and chest straps), but the way it could be used will be.

This wearable technology can be used to monitor heart rates, blood pressure and much more. This will give care providers and health care professionals the data that they need to diagnose specific ailments, whilst still making recommendations on how to improve overall health.

Patient matching goes digital

When it comes to patient matching, care providers and care homes are going to be able to benefit from a digital revolution. Traditionally, if a patient was looking for home care, or family members were looking for a care home, they would depend on extensive research and word-of-mouth recommendations.

However, patient matching is now entering the digital age. For example, here at Care Quest, the public can use our search facility to find care homes or care home providers in their local area.

At the same time as this, the previously mentioned care providers are able to create a profile, advertise their location and market their individual medical expertise. Not only does this help streamline the patient matching process, it also helps to reallocate resources that would otherwise be used in traditional marketing efforts.


In summary, there are plenty of trends within the care industry that everyone needs to watch out for. Some will have an impact on the care provided, and others will affect the patients themselves.

No matter who these trends impact, you can be sure of one thing. Care Quest will always embrace trends that have a positive effect on the service we’re able to provide. To learn more about how the Care Quest patient matching service can benefit you, please do get in touch with us here.

@ Care Quest