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Why care providers need to embrace new technologies


Technology has always played a huge part of the care sector, but strangely some care homes or care providers are reluctant to embrace new technologies. Instead, they stick to the age-old methods of providing essential care services.


Whether these include hand-written patient records or outdated software, these technologies can have a negative impact on the care that patients receive. That’s why this month we wanted to explore the benefits that new tech can have for care providers and their patients.


Enhanced patient/care provider communications

When it comes to effective treatment, communication between the patient and care provider is crucial. New technologies and communication advancements mean that patients are able to interact with their care provider, without having to leave the comfort of their own home.

GP surgeries are already pioneering the use of IT to interact with their patients every week, with online appointment bookings and repeat prescriptions. Patients are already able to access specific parts of their medical records online.

Not only does this help streamline the communication process, but it also enables care providers to plan their time accordingly.

For example, if they know that they have to visit two patients in one day, they can access the records to see whether they need to take any specific medications or treatment plans with them.

Automated health monitoring

Automated health monitoring, sometimes known as biotelemetry, monitors the patient’s vital signs remotely. This continuous data collection can then be digitally transferred to the care provider’s records, alerting them to any specific changes in health.

This automated health monitoring could be used in care homes, hospitals or even in the patient’s home. Wearable technology or sensors can continuously monitor oxygen levels, blood pressure, heart rate and so much more.

This means that care providers are able to utilise their time more effectively, whilst still monitoring patient health.

Streamlined patient records

IT literacy should be a high priority for all care providers and care homes. Digital records of patient health can easily be shared among practitioners, meaning diagnosing illnesses become more effective.

As well as streamline patient records, it also means that the personal data of patients can be safely secured, protecting their privacy.

Everyone knows that in the digital age, any form of electronic data could be at risk. However, the same applies to paper records. If they are lost or aren’t updated properly, then the patient treatment will be negatively impacted.

Boost patient motivation

In the modern world, there are numerous smart phone apps and wearable technologies that provide motivation and statistics on daily activities.

They are regularly used to help individuals focus their mind on leading a healthy lifestyle, whilst monitoring basic body functions such as heart rates.

Whether wearable technology will be prescribed as a treatment is still unknown, but encouraging patients to motivate themselves is the first step in preventing future illnesses.

The NHS currently has a bank of apps that can be downloaded onto a smart phone or tablet, which cover a range of topics.

Efficient resource management

As an overarching benefit, new technologies give care providers the ability to properly allocate resources where they’re needed most.

For example, a patient matching service means support staff and care providers spend less time filling available beds, and more time caring for their existing patients.

Once this new technology has been installed or has been adopted into a care home’s existing infrastructure, it enables all new starters or temporary care staff to work towards the same goals and processes that existing team members do.


So there we have it, the main reasons that care providers need to embrace new technologies. What do you think? Are there specific ways that you think care has improved with technology?

We’d love to hear your thoughts so make sure you join in the conversation on our social media channels, Twitter and Facebook. We’re always updating our community with helpful insights and advice regarding the care industry.

Remember, whether you’re looking for care or want to market your care provider services, then Care Quest is here to help. Our patient matching system has been designed to help connect patients, the general public and care providers. Take a look here to find out more.

@ Care Quest