Simple & free

How Care Quest Works

Finding the right care home is one of the most important decisions a family can make. We've designed a simple, supportive process to guide you every step of the way — at no cost to you.

01

Tell us about your loved one

Takes around 5 minutes. No commitment required.

Start by sharing some details about the person who needs care — their health needs, personal preferences, location, and budget. The more we know, the better we can match them.

  • Health and care needs (nursing, dementia, residential)
  • Preferred location and distance from family
  • Budget and funding situation
  • Personal preferences and lifestyle
02

Receive your personalised shortlist

Typically delivered within 24 hours.

Our matching engine cross-references your requirements against our database of verified care homes, filtering by CQC rating, availability, specialism, and fee range.

  • Homes matched to your specific care needs
  • CQC ratings and inspection reports included
  • Transparent fee information upfront
  • Real family reviews and ratings
03

Speak with a care consultant

Free, no-obligation consultation.

A dedicated care consultant will call you to talk through your shortlist, answer questions, and help you understand what to look for when visiting homes.

  • Expert guidance from a qualified care adviser
  • Help understanding care contracts and fees
  • Questions to ask during care home visits
  • Support navigating NHS Continuing Healthcare
04

Visit and choose with confidence

We stay with you until your loved one is settled.

We'll help you arrange visits to your shortlisted homes and provide a checklist of what to look for. When you're ready to decide, we'll support you through the paperwork.

  • Visit checklist tailored to your needs
  • Help arranging trial stays where available
  • Support with admission paperwork
  • Post-placement check-in at 4 and 12 weeks

Got questions?

Common questions

Ready to find the right home?

Start your free, no-obligation search today. Our team is here to help.